物流政策

Free Worldwide Shipping

We offer complimentary shipping on all orders, worldwide — no minimum purchase required.

Order Processing

Orders are processed within 1–3 business days of purchase. Orders placed on weekends or public holidays are processed on the next business day. You will receive a confirmation email once your order has been dispatched.

Estimated Delivery Timeframes

Delivery times vary by destination. As a general guide:

• United States & Canada: 22–30 business days
• Europe: 30–35 business days
• Australia & New Zealand: 22–30 business days
• Rest of World: 30–120 business days

These are estimates and may vary due to customs processing, carrier delays, or peak periods and most of our products are being sourced from china .

Order Tracking

Once your order ships, you will receive a tracking number via email. You can use this to monitor your shipment in real time through the carrier's website or our tracking portal.

Customs & Import Duties

International orders may be subject to customs duties or import taxes levied by the destination country. These charges are the responsibility of the recipient and are not included in your order total. We recommend checking with your local customs office for more information.

Delays & Issues

If your order has not arrived within the estimated timeframe, please allow a few additional business days before reaching out, as delays can occasionally occur during transit. If your package appears lost or significantly delayed, contact us at support@dontplay.shop and we will investigate promptly.

Contact Us

For any shipping-related enquiries, please reach out to our team at support@dontplay.shop. We aim to respond within 1–2 business days.